Training Materials for Current Advertisers

Training your staff to properly accept mobile coupons is a crucial component of a successful partnership with Chinook Book and ensuring that a good experience is had by all. Below are training materials we have available to train your staff about accepting mobile coupons.
 

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Mobile Coupon Redemption Flow

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Ask the customer to tap "Redeem" on their coupon

You should see the bee and butterfly move across the screen

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When the customer taps "done" the coupon is canceled

We encourage you to print copies of this redemption flowchart for your cashiers.
 Click here for full size (8.5x11")and click here for 2 per page.

 

VIDEO: How to Accept  Chinook Book Mobile Coupons

We encourage sharing this video with your cashiers and Front End Managers.